Delete Your Account

We're sorry to see you go. Please read the information below carefully before proceeding with account deletion.

What happens when you delete your account
  • Your profile information and personal data will be permanently removed
  • Your order history and transaction records will be deleted
  • Any saved addresses, payment preferences and favourites will be erased
  • Active orders (if any) must be completed or cancelled before deletion
  • Wallet balance (if any) will be forfeited
  • This action is irreversible and cannot be undone
How to delete your account from the app

You can delete your account directly from any of our apps by following these steps:

Customer App
  1. Open the app and go to Profile
  2. Scroll down and tap "Delete Account"
  3. Read the warning and type "delete" to confirm
  4. Tap the Delete button to permanently remove your account
Restaurant Partner App
  1. Open the app and go to Profile
  2. Scroll down and tap "Delete Account"
  3. Read the warning and type "delete" to confirm
  4. Tap the Delete button to permanently remove your account
Driver App
  1. Open the app and go to Dashboard menu
  2. Scroll down and tap "Delete Account"
  3. Read the warning and type "delete" to confirm
  4. Tap the Delete button to permanently remove your account
Request deletion via email

If you are unable to delete your account from the app, you can request account deletion by sending an email to our support team. Please include the following details in your email:

  • Your registered email address or phone number
  • The app you registered on (Customer, Restaurant, or Driver)
  • Reason for deletion (optional)

Email us at: support@hifoody.in

We will process your request within 7 business days and send a confirmation to your registered email address.

Data that will be deleted
Data Type Action Timeline
Account credentials Permanently deleted Immediately
Profile information (name, email, phone) Permanently deleted Immediately
Saved addresses Permanently deleted Immediately
Order history Permanently deleted Immediately
Wallet balance Forfeited and removed Immediately
Payment information Permanently deleted Immediately
Favourites and preferences Permanently deleted Immediately
Important Note

If you have any active or pending orders, please ensure they are completed or cancelled before requesting account deletion. Account deletion cannot be processed while orders are in progress.