Privacy Policy

Last updated: April 04, 2026

1. Information We Collect

HI FOODY collects personal information you provide when creating an account, placing orders, or using our services. This includes your name, email address, phone number, delivery address, payment information, and location data.

2. How We Use Your Information

We use your information to:

• Process and deliver your food orders
• Provide real-time delivery tracking
• Communicate order updates and promotions
• Improve our services and user experience
• Ensure platform safety and prevent fraud

3. Location Data

We collect location data to provide delivery services, calculate delivery fees, show nearby restaurants, and enable real-time driver tracking during active deliveries. Driver location is only tracked while they are online and actively delivering orders.

4. Data Sharing

We share your information only with: delivery drivers (to complete your order), restaurant partners (to prepare your order), and payment processors (to process transactions). We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

7. Your Rights

You have the right to access, update, or delete your personal data. You can manage your account information through the app settings or by contacting us.

8. Account Deletion

You can delete your account and all associated data directly from the app. Open your Profile, scroll down, tap "Delete Account", type "delete" to confirm, and your data will be permanently removed immediately. Alternatively, visit our Account Deletion page or email us at support@hifoody.in.

9. Contact Us

For questions about this privacy policy or your data, contact us at: support@hifoody.in